Never lose an enquiry.
Convert more leads.
Every enquiry — from WhatsApp, email, website or walk-in — flows into one intelligent pipeline. Assign, track, score and follow up without missing a single opportunity.
NEW 4
Sharma Family
HotMaldives · 4 pax · June
Mehra Corporate
WarmSingapore · 12 pax
QUOTED 2
Kapoor Wedding
QuotedBali · ₹4.2L quoted
⏰ Follow-up today
CONVERTED 8
Gupta Honeymoon
BookedParis · ₹2.8L confirmed
✓ Payment received
3×
more enquiries handled
per agent per day
0
enquiries lost due to
missed follow-ups
+29%
average increase in
conversion rate
15 min
average time to send
first response
Every channel in one inbox
WhatsApp messages, website forms, emails, walk-in enquiries — all flow into one place. No more switching between tabs or losing track of where a client came from.
WhatsApp Business
Auto-create enquiry from every incoming message
Email & web form capture
Copy your embed code and enquiries appear instantly
Walk-in / phone logging
Add manual enquiries in seconds from any device
Auto-assign to agents
Round-robin or rule-based assignment by destination
Rajesh Sharma
10:32 AMMaldives package for 4, June 15-22...
Mehra Enterprises
9:45 AMRequest for Singapore MICE, 12 pax...
Walk-in · Priya Nair
YesterdayKerala backwaters tour, 2 nights...
Lead Score Dashboard
Hot leads
12
Warm leads
28
Cold leads
7
31%
Conversion rate
4.2 days
Avg. close time
Focus on leads most likely to convert
Automatically score every enquiry as Hot, Warm or Cold based on response time, budget, travel dates and engagement history. Your team always knows exactly where to focus their energy.
Automatic scoring rules
Set criteria: budget threshold, travel urgency, pax count
Manual override
Agents can always upgrade or downgrade a lead's score
Score-based prioritisation
Hot leads rise to the top of every agent's queue automatically
Every conversation in one timeline
See every WhatsApp message, email, call log and internal note on a single chronological timeline per enquiry. Any agent can pick up where the last one left off.
WhatsApp & email threads
Full message history synced automatically
Call logs & notes
Log every call with outcome and duration in one click
Internal team notes
@mention colleagues with private notes on any enquiry
Status change history
Full audit trail of who changed what and when
Sharma Family · Timeline
WhatsApp message received
10:32 AM · "Hi, need Maldives package for 4..."
Assigned to Priya Sharma
10:33 AM · Auto-assigned (Maldives specialist)
Reply sent via WhatsApp
10:41 AM · "Hello Rajesh! Here are 3 options..."
Internal note by Priya
2:15 PM · "Client interested in Luxury option, needs visa help"
Everything in Enquiry Management
Unified multi-channel inbox
WhatsApp, email, forms, walk-in
Kanban & list pipeline
Drag-and-drop stages
Hot / warm / cold scoring
Auto and manual lead scoring
Auto follow-up reminders
Custom intervals, never miss a call
Agent assignment rules
Round-robin or skill-based
Full communication timeline
Calls, messages, notes, history
Advanced filters & search
By agent, destination, status, date
One-click quotation
Convert enquiry to proposal instantly
WhatsApp Business API
Send PDFs & quotes from CRM
Enquiry source analytics
WhatsApp vs email vs walk-in
Internal notes & @mentions
Team collaboration per enquiry
Mobile-optimised
Full access on phone & tablet
Continue exploring
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