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WhatsApp & Chats · Beta

All your client chats,
one inbox.

Stop switching between WhatsApp, email, and your CRM. Manage every client conversation directly inside Travnet — with full context from their enquiry and booking.

Beta — Free to use WhatsApp + Email

This module is currently in Beta

The WhatsApp & Chats module is actively being developed. Some features may be limited. Sign up to get early access and shape the feature with your feedback.

WhatsApp Conversation Inbox

All your WhatsApp client conversations in one place inside Travnet. Reply, forward, and track — without opening WhatsApp.

  • Unified WhatsApp inbox
  • Reply directly from CRM
  • Message read/unread status

Email Integration

Connect your business email and manage all client email threads inside Travnet. No more switching to Gmail or Outlook.

  • Gmail & Outlook sync
  • Reply from CRM
  • Thread history

Linked to Client Profiles

Every message is automatically linked to the client's profile and enquiry history. See what they asked, what was quoted, and what's been booked — in context.

  • Auto-linked to CRM profiles
  • Full enquiry context
  • Communication timeline

New Message Alerts

Get notified instantly when a client sends a new WhatsApp or email. Assign conversations to team members for faster response.

  • Real-time notifications
  • Assign to agent
  • Unread message counter

Message Templates

Save frequently used messages as templates — payment reminders, document requests, follow-ups. Send with one click.

  • Reusable message templates
  • Client name auto-fill
  • One-click send

Coming Soon in Beta

More capabilities are being added to the communication module as part of Beta.

  • Bulk WhatsApp broadcasts
  • Auto-reply workflows
  • AI message drafting

Stop living in WhatsApp. Manage it from your CRM.

Get early access to the Beta — completely free.

Get Early Access — Free

No credit card · Beta access included · Help shape the feature